Seamless Staff Augmentation for High-Stakes Learning Initiatives

Unicon
Unicon Logo

Industry

Information Technology and Education Technology Services

Services

Ongoing Staff Augmentation for Industrial Design Course Development

Testimonial

“In 2021, Unicon lost two long-time instructional designers and needed immediate support. Angela Robbins and her eLearningDoc team stepped in seamlessly, helping us meet critical deadlines. Since then, they have applied their expertise across all aspects of course development, including content, graphics, video, and assessments. eLearningDoc remains a valued partner in helping Unicon exceed client expectations.”

Allan Johnson,
Unicon, Cisco Account Lead, Sr. Curriculum Developer

Client Overview

Unicon is a technology consulting firm specializing in digital transformation for enterprise organizations and higher education institutions. The company partners with clients to implement learning technologies, optimize digital ecosystems, and support large-scale online initiatives. Known for its technical depth and strategic perspective, Unicon works with complex organizations where reliability, scalability, and thoughtful execution are essential.

The Challenge

Unicon was supporting one of its largest accounts during a period of expansion. The client needed fully online courses developed quickly, supported by thoughtful instructional design and high-quality multimedia production. Expectations were high, and the timeline was firm.

Services Provided

eLearningDOC was engaged to provide instructional design leadership and staff augmentation to support expanded online course development. Our role focused on integrating experienced instructional professionals into Unicon’s existing workflow to increase development capacity while maintaining academic rigor and production quality.

Two Instructional Designers working together on a computer screen.

Our Solution

  • Applied PhD-led instructional design expertise, deployed with speed and precision.
    eLearningDOC assembled a senior team led by instructional design PhDs, ensuring academic rigor was paired with practical application from the start.
  • Aligned learning strategy to real-world needs.
    We partnered closely with Unicon’s staff and subject matter experts to clarify learner profiles, define measurable objectives, and establish a shared vision for success before development began.
  • Transformed objectives into purposeful course architecture.
    A structured design process guided the creation of accessible, outcome-driven learning experiences built around meaningful interaction rather than passive content delivery.
  • Designed for engagement and performance, not just completion.
    Each instructional decision was made to support learner understanding, retention, and application in authentic contexts.
  • Embedded collaboration and quality throughout.
    Continuous coordination with Unicon’s team allowed for iterative refinement, consistent quality assurance, and confident delivery at scale.
  • Identified and Sourced Subject Matter Experts (SMEs).
    Engaged and onboarded high-caliber Subject Matter Experts, securing the expertise required to strengthen, validate, and inform new course development efforts across all phases of design.

 

Highlights and Results

The collaboration delivered more than completed courses. It strengthened Unicon’s ability to support one of its largest accounts with confidence and consistency. Two fully online courses were delivered on schedule, along with 100 instructional videos produced within a two-month window. Meeting these deadlines protected a critical launch timeline and reduced risk for a high-visibility engagement.

By integrating seamlessly with Unicon’s internal team, eLearningDOC expanded development capacity without creating disruption. Stakeholder feedback reflected appreciation for the smooth collaboration and professional execution. The added expertise accelerated progress compared to an internal-only model while maintaining instructional quality. The success of this engagement led to an ongoing yearly contract, establishing a long-term partnership built on trust, reliability, and shared standards for excellence.

Conclusion

This partnership demonstrates what becomes possible when instructional expertise is integrated thoughtfully into an existing consulting model. By aligning quickly, working seamlessly, and maintaining high standards under pressure, eLearningDOC helped Unicon scale with confidence. The result was not only successful course delivery, but a strengthened client relationship and a foundation for continued collaboration.

If your organization needs experienced instructional professionals who can integrate quickly and strengthen your existing team, eLearningDOC provides staff augmentation that protects quality while expanding capacity. Let’s discuss how we can support your next initiative with expertise that fits seamlessly into your workflow.

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