The Communication Techniques for Conflict Resolution module emphasizes the importance of active listening, clear communication, and empathetic engagement in resolving conflicts. You will learn to articulate your perspectives through “I” statements and open body language, fostering a non-confrontational environment. By writing about the conflict, engaging in role-playing, and expressing curiosity about others’ feelings, you will develop a deeper understanding and compassion for all parties involved, leading to more effective conflict resolution.